Referral Form

Please click HERE to open and download our referral form. Once completed, fax to 518.434.3286


Website Resources

National Alliance for Mental Illness – Support, advocacy and education for families and caregivers

Center for Practice Innovations at Columbia University:

Voices of Recovery videos – 24 brief clips featuring individuals telling their stories about psychosis

MindMapCT YouTube: Video clips of young people sharing their stories about recovery with psychosis

Yale School of Medicine Specialized Treatment Early in Psychosis (STEP)

Coping Guide – When someone in your Family has Psychosis

A Siblings Guide to Psychosis:

Orygen Youth Health: Psychosis and Young People Fact Sheet

Hearing Voices Network: An international network with fundamental belief that are many ways to understand the experience of voice hearing and other unusual or extreme states. There are also support groups across the U.S.

National Suicide Prevention Hotline: (24 hour, toll –free confidential hotline for anyone in suicidal crisis or emotional distress: 1-800-273-TALK (8255)


Meet The Team

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Joanne Schneider, LCSW.: Team Leader, OnTrackNY


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Danielle Battease, BS, AAS: Supported Education and Employment Specialist

Hi! I’m Danielle Battease, and I am the Supported Education and Employment Specialist for the OnTrackNY program. I help with young adults with their school and/or work goals. My main focus is providing young people with educational and employment opportunities that will provide a positive experience for them and assist them in preparing for their future. Many of the OnTrackNY participants that I work with have become employed or are in school or a training program. Working with the OnTrackNY participants has been a great experience. I look forward to getting more participants established with educational and employment resources as I continue my career with OnTrackNY!

Although Danielle Battease received her bachelor’s degree in Sports Management, she realized shortly after college that she was more interested in helping people than in working in the athletic industry. She has worked with NYS Office for People with Developmental Disabilities, NYS Office for Children and Family Services, and NYS Office of Mental Health licensed facilities over the past ten years. Prior to joining the OnTrackNY team, Danielle was a supervisor in Parsons’s residential program. She has since completed her associate’s degree in human services. Danielle enjoys working with the young adults the OnTrackNY program serves, and she looks forward to helping each participants their educational and employment goals.


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Jenna Bernhardt, LCSW: Primary Clinician and Outreach and Recruitment Coordinator

Hi! I’m Jenna Bernhardt, and I am the Primary Clinician and Outreach and Recruitment Coordinator with the OnTrackNY program at Parsons. I support young adults in taking a look at their values and life dreams while trying to make sense of how this fits in with managing their mental health. I hope to be able to provide a supportive environment for young adults and their families to explore past, present, and future challenges and successes. I’m a believer that mental health is a part of our overall wellbeing and deserves ongoing care just as much as our physical needs.

Jenna Bernhardt, LCSW, is a New York state licensed clinical social worker and graduate from the SUNY Albany School of Social Welfare master’s program. She has been working in the mental health field for eight years. Jenna has had experience with all types of populations and has helped them on their journey of living meaningful lives.


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Andrew Casey, RN: Registered Nurse

Hi! I’m Andrew Casey, and I am a registered nurse working with the OnTrackNY program. My role on the team is to help young adults achieve a comprehensive state of wellness. I work with participants to help them achieve their goals in areas such as diet, exercise, sleep, and tobacco use. Working together we can develop an individual plan that works for you.

Andrew Casey is a registered nurse and received his degree from Excelsior College. Andrew has experience in working with clients in all stages of recovery in both inpatient and outpatient settings. He looks forward to working with you to help you meet your goals.
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Drew Solomon-Jimenez, BA: Peer Specialist

Hello! I’m Drew Solomon-Jimenez. I am the Peer Specialist for the OnTrackNY program. I use my personal and lived experience with recovery from psychosis to connect with OnTrackNY participants and their families. Moving back to the Capital Region and having the opportunity to work and learn from the OnTrackNY staff and participants as a Peer Specialist gives me great joy and satisfaction. I heal and continue to grow in ways I never thought possible, and each day offers a new opportunity to change for the better.

Solomon-Jimenez has a Bachelor of Arts degree from the University at Albany and is earning his New York State Peer Certification with the Academy of Peer Studies through Rutgers University. Prior to joining the OnTrackNY team, he worked as a Senior Peer Counselor for a peer-lead, NYC-based agency. He also has a background in the field of marketing.




Is there a cost to be in the program?

OnTrackNY will not deny services to anyone based on inability to pay. For those individuals with health insurance coverage, we will seek reimbursement for some of our clinical services. However, we can work with you and your family to create a payment plan or sliding scale that works for you.

How much contact will I have with my team?

We tailor each person’s treatment to their needs and preference. Some visits are at our office at 401 New Karner Road in Albany, N.Y., and sometimes we meet with you in the community. How many times a person meets with a member of the team each week or month varies. A participant may come into the office at least once per week and meet with their primary clinician. Other participants may meet with a clinician, attend a group session, and meet with the team psychiatrist and/or nurse. Many participants meet frequently with the supported education and employment specialist about work and school goals.

How long can I receive services with OnTrackNY?

We aim to have participants graduate from the program after two years. However, based on individual needs, time in the program may be for more than or less than two years.

Will OnTrackNY help me with my alcohol or drug use?

Many people who are in our program are currently using or have used alcohol or other drugs, such as marijuana. We work with you to create an individualized plan for treatment that may include working on goals to reduce or stop using alcohol and drugs.

Do I need to take medications to be in OnTrackNY?

There is no requirement to take medication. Participants meet with the psychiatrist and the rest of your team to make a decision about whether medications are right for you. If you do take medications, we help you find the lowest dose of medications to help with symptoms, while carefully monitoring any possible side effects.

If I am receiving OnTrackNY services, can I also be in treatment elsewhere?

Once you are enrolled in OntrackNY, you usually have all of your services provided by our team. Sometimes there are exceptions to this—you just need to ask.

Does having legal involvement exclude me from OnTrackNY?

No, legal involvement does not exclude someone from participating in the program.

Can individuals with an assisted outpatient treatment (AOT) order participate in OnTrackNY?

Having an assisted outpatient treatment does not exclude someone from OnTrackNY.

Can my family be involved?

We strongly encourage family involvement. However, we understand that sometimes young adults do not want or are not ready to have their family members or other supports involved in their treatment. We work with each participant to decide on how much or how little involvement he or she would like from their family.

What supports are available for my family?

Our team offers a monthly family psychoeducation and support group. This group helps families learn about symptoms, improve communication, and receive support from one another . . . and there is always pizza! We also meet regularly with individual families to engage in problem-solving, improving communication, and supporting one another through challenges as well as successes.

About OnTrackNY   

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Are you between the ages of 16 and 30?

   Within the past two years, have you started to:
   – Hear voices of see things that others don’t?
   – Have trouble keeping your thoughts in order?
   – Feel that other people are against you or want to harm you?
   – Have ideas that others find unbelievable, strange, or bizarre?

   Do you live in one of the four counties?
   Albany, Rensselaer, Saratoga, Schenectady


   If you answered yes to some or all of these questions...
   We may be able to help!

   Contact us today!
   This email address is being protected from spambots. You need JavaScript enabled to view it. 

Parsons Child & Family Center has partnered with the Center for Practice Innovations at Columbia University and the NYS Office of Mental Health to bring the innovative treatment program OnTrackNY to the Greater Capital Region.

OnTrackNY supports young people who have recently began experiencing symptoms of psychosis and help them return to living the life that is most aligned with their desired goals as quickly as possible. OnTrackNY collaboratively works with young people in achieving their educational and/or employment goals, maintain healthy relationships, and improve life satisfaction. OnTrackNY strongly believes that recovery with psychosis is possible.

This multidisciplinary team includes:

– Two licensed clinicians who provide direct clinical and support services, social skills training, substance abuse treatment, suicide prevention, recovery coaching, community outreach and recruitment, and support and education to families.

– A psychiatrist and registered nurse who will collaborate with individuals regarding the choice to take medication and overall wellness practices.

– A supported education and employment specialist focused on helping individuals attain education and/or employment goals.

Download our brochure

Click here to visit OnTrackNY's website to learn more.

Limited English Proficiency (LEP) of Language Assistance Services
Northern Rivers will provide language assistance services, free of charge, when necessary to provide meaningful access to whose primary language is not English. Contact Quality Management at 518.426.2600.
Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame Quality Management at 518.426.2600.
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Client Rights and Grievance Procedures: English / Spanish