Meet The Project Team

BHCC Project Team

A project like this requires a team of people to ensure that every aspect is well thought-out and that our clients get the top-quality facility they deserve. Leaders from across Northern Rivers are lending their expertise, including (L-R) David Rossetti, Chief Officer of Behavioral Health Services; Tabetha Zostant, Project Manager; Kim Cummins, Chief Officer of Residential and Foster Care; Audrey LaFrenier, President and Chief Operating Officer; Rich Gerardi, Chief Facilities Officer; Paul Stamas, Chief Information Officer; and Dave Keller, Director of Buildings and Grounds.

 

Zostant Tabetha

 

Tabetha Zostant, BS
Project Manager, Campus Project

As Project Manager for the Campus Project, Tabetha Zostant plays a key role in the planning and monitoring of every phase of the new Center. Additionally, she serves as a public representative of the project to the community.

She has extensive and varied background in the human services industry. Before accepting this role, she served as Training Manager for Northern Rivers’ Sidney Albert Training and Research Institute (SATRI), where she oversaw the execution and management of numerous statewide training contracts. She joined the organization in 2008,  subsequently serving a variety of direct care, supervisory and training roles. She has also worked with the New York State Professional Development Program, delivering training on the CONNECTIONS Case Management System, casework practice, and other related subjects relevant to child welfare personnel in local Departments of Social Services and voluntary agencies.

Tabetha earned her bachelor’s degree in Psychology and Criminal Justice from Sacred Heart University.

She is available to answer any additional questions and may be reached at 518.429.4459 or This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

The Behavioral Heath Care Center

The Concept

The Behavioral Health Care Center represents an innovative concept that will change the way children and families engage with the services delivery system, integrating services under one roof and improving communication and efficiency.

The Facility 

This 26,000-sq.-ft. one-story building will include two major areas: clinical services suites and residential suites.

The Services

  • Therapy and counseling suite features licensed behavioral health professionals.
  • Medical suite provides space for a health- care practitioner, psychiatrist, nurse practitioner, and/or registered nurse.
  • Crisis management suite for our mobile crisis triage and response team. 
  • Suite for care managers who assess, refer, and link children and families to other services.

The Residential Suites

  • Four living units, each featuring:
    • Five furnished single bedrooms
    • Shared living and activity areas
    • Two private bathrooms
    • A calm room specially designed to help children de-escalate during times of stress
  • One unit dedicated to short-term crisis stabilization
  • Nurses’ office
  • Meeting rooms for families
  • Full-service kitchen with dining area for 50
  • An interior courtyard and outdoor recreation space

The Result 

  • Residential Treatment Facility (RTF): A contemporary, comprehensive residential mental health program for youth and young adults ages 12–21.
  • Short-term Crisis Stabilization: Suite includes overnight services for children who need intervention, but who are not at immediate risk for self-harm.
  • Mobile Crisis Services teams: Rapid-response interdisciplinary teams that address mental health crises for children and adults in the home, school, and community.
  • Health Home Care Management: Guidance, support, and assessment for children who may be eligible or who are already enrolled in a Health Home system.
  • Outpatient Behavioral Health Clinic: With the capacity for integrated primary care and the potential to integrate other services, the clinic incorporates psychological assessments, primary care, and substance abuse treatment.

 

Residential Treatment Center

 

The Concept

The Residential Treatment Center will enable an integrated model of residential programming designed to facilitate growth and treatment for youth in care.

The Facility 

This 12,600-sq.-ft. one-story building will include two main areas: Two 12-unit residential dorms, featuring private bedrooms and shared living/activity space; and a treatment services area including clinical, medical, and case-management services along with space designated for group and family treatment and therapy. A new outdoor recreation area will give residents varied extracurricular options in their own back yard.

The Services

  • Suite for care managers who assess, refer, and link children and families to other services
  • Nursing suite
  • Family visiting rooms
  • Clinical suite
  • Administration suite

The Dorms
Each dorm will feature:

  • 12 individual bedrooms
  • Shared living and activity areas
  • 3 private bathrooms
  • Team leader and direct care office space
  • Kitchen and dining area

The Result 

The new Residential Treatment Center will provide our youth with a modern place to live, learn, heal, and grow with the support of an Interdisciplinary team of clinical, therapeutic, childcare, medical, education, and support professionals while preserving their connections with the local community.

FAQs

 

%MCEPASTEBIN%

Contact Us

Thank you for your interest in our Campus Project! Give us a call at 518.429.4459 or fill out our online form if you have any questions or concerns or if you need more information.

Powered by ChronoForms - ChronoEngine.com

 

 

Campus Projects 

Site Plan

Behavioral Health Care Center
ONE child, ONE team, ONE location

The Behavioral Health Care Center is a transformative concept that will change the way that children and families engage with the health care system. By developing a portal to a number of formerly disparate services, the center will model a new method of integrated treatment services that will lead to better outcomes.

Integrating in- and outpatient crisis response services, short- and long-term behavioral health residential care, children’s health home care management, primary care, behavioral health counseling and a full spectrum of assessments under one roof will ensure that children receive the right services at the right time.  

Coming late Summer 2019!

Residential Treatment Center

When children are unable to live safely at home with family, residential programs provide a safe and therapeutic living environment that enables them to work toward permanency goals. These children may face a variety of emotional, behavioral, and social challenges. The new Residential Treatment Center will provide our youth with a modern place to live, learn, heal, and grow with the support of an Interdisciplinary team of clinical, therapeutic, childcare, medical, education, and support professionals while preserving their connections with the local community.

 Coming in 2020!

 

Contact Us

Thank you for your interest in a career with Northern Rivers! Fill out our online form if you have any questions or concerns or if you need more information.

Powered by ChronoForms - ChronoEngine.com

 

 

FAQs

Click on each question for the answer.

Why are you undertaking this project?

Models of care continue to evolve to meet the needs of our communities. Integrating services to efficiently provide better outcomes for children and families is the key to our future.

How do you plan to pay for the building?

We have received a dedicated $4.2 million grant from New York State and will raise the remaining $5.7 million through private or public financing and community philanthropy.

How will this change the way you serve children and families?

By integrating services including the current short-term residence, mobile crisis response services, a behavioral health clinic, health home care management, primary care, and substance abuse services, clients will receive the right concentration of care under one roof, which will greatly improve both efficiency and outcomes. This reorganization of services will give us the flexibility to right-size services to meet patient demand.

Will more people be employed on the Albany campus because of the new facility?

The service design for the new facility calls for integration of programs, impacting staff from those programs currently located on campus and in other Albany offices. While we do not anticipate hiring any new staff, shifting resources among our other locations leads us to expect a modest 10 percent staffing increase on the Albany campus.

How will this affect recreation for children on campus?

We are acutely aware that people live, play and work here. We pledge to ensure not only that current open space is preserved, but also that new outdoor space will be utilized for recreation. We are confident that the finished product will result in an aesthetic upgrade for the entire campus.

How will you ensure the safety of the local residents?

For more than 100 years, we have been a proud part of our neighborhood. The safety and comfort of everyone in our community has always been at the forefront. As a resource available to the entire community, this new facility will in fact enhance safety for all.

Who will handle the construction process?

We have engaged a team including BBL Construction Services as our design/build contractor WCGS Architects, and Huston Engineering. All are local companies with extensive experience on projects like this.

Do you have enough space on campus to add another building?

We have sufficient space on our nearly 20-acre campus to seamlessly integrate this new facility with the rest of our campus in keeping with the aesthetically pleasing, neighbhood-friendly environment we have maintained since 1907.

How close to the road will the new building be? Will this increase the level of noise, especially during the evening hours?

The new building will have a substantial set-back from the road, further than existing curbside buildings. It will adhere to all local code and environmental standards with appropriate offset from the road.

What about the traffic during the construction phase? And where will all the construction workers park?

As the campus will continue to fully function during construction, we are cognizant of the need to preserve and maintain access. The construction perimeter wall will allow enough space for construction workers to park right on campus. We will strongly discourage on-street parking by staff and construction workers throughout the build.

What about the level of noise during the construction phase, particularly during evening hours if you plan to have people working through the evening?

Children will continue to live and study on campus, and we will take every step necessary to ensure that our residents and or neighbors do not face undue noise. Regular hours of construction will be Monday through Friday, 7:00 a.m. – 4:00 p.m. In the event that construction must occur outside of these hours, our contractor will obtain permission from us in each instance, and we will post notices on our website in advance of the work.

Have you thought about the traffic congestion this new building will cause in the neighborhood? Our narrow streets are already difficult to navigate, particularly at rush hour.

Because this facility is a replacement for one of our current residences, we do not anticipate increased street traffic. Enhancements to campus accessibility and the addition of extra on-campus parking will minimize any additional congestion.

Will you have enough parking?

Yes. Our architectural study has taken into account concerns about parking, and with the addition of 40 new parking spaces we are certain that the campus can fully support this new facility.

When will the building open?

We expect to have the facility functional by mid-2019.

Whom can I contact if I have a question or concern regarding construction?

Our project manager is available to answer questions and may be reached at 518.429.4459 or This email address is being protected from spambots. You need JavaScript enabled to view it. and he or she will respond within one business day.

Who are your partners in this project?

Initial grant funding came from the state Department of Health. Programs are licensed by the state Office of Mental Health. We will partner with outside organizations to provide the primary care and substance abuse services in the new facility. As with every other venture, we pursue partnerships with organizations that share our mission to help improve our communities.

Behavioral Health Care Center

ONE child, ONE team, ONE location

Northern Rivers Behavioral Health Center 2017.11.28

The Concept

The Behavioral Health Care Center represents an innovative concept that will change the way children and families engage with the services delivery system, integrating services under one roof and improving communication and efficiency.

The Facility 

This 26,000-sq.-ft. one-story building will include two major areas: clinical services suites and residential suites.

The Services

  • Therapy and counseling suite features licensed behavioral health professionals.
  • Medical suite provides space for a health- care practitioner, psychiatrist, nurse practitioner, and/or registered nurse.
  • Crisis management suite for our mobile crisis triage and response team. 
  • Suite for care managers who assess, refer, and link children and families to other services.

The Residential Suites

  • Four living units, each featuring:
    • Five furnished single bedrooms
    • Shared living and activity areas
    • Two private bathrooms
    • A calm room specially designed to help children de-escalate during times of stress
  • One unit dedicated to short-term crisis stabilization
  • Nurses’ office
  • Meeting rooms for families
  • Full-service kitchen with dining area for 50
  • An interior courtyard and outdoor recreation space

The Result 

  • Residential Treatment Facility (RTF): A contemporary, comprehensive residential mental health program for youth and young adults ages 12–21.
  • Short-term Crisis Stabilization: Suite includes overnight services for children who need intervention, but who are not at immediate risk for self-harm.
  • Mobile Crisis Services teams: Rapid-response interdisciplinary teams that address mental health crises for children and adults in the home, school, and community.
  • Health Home Care Management: Guidance, support, and assessment for children who may be eligible or who are already enrolled in a Health Home system.
  • Outpatient Behavioral Health Clinic: With the capacity for integrated primary care and the potential to integrate other services, the clinic incorporates psychological assessments, and primary care.

FAQs

Click on each question for the answer.

Why are you undertaking this project?

Models of care continue to evolve to meet the needs of our communities. Integrating services to efficiently provide better outcomes for children and families is the key to our future.

How do you plan to pay for the building?

We have received a dedicated $4.2 million grant from New York State and will raise the remaining $5.7 million through private or public financing and community philanthropy.

How will this change the way you serve children and families?

By integrating services including the current short-term residence, mobile crisis response services, a behavioral health clinic, health home care management, primary care, and substance abuse services, clients will receive the right concentration of care under one roof, which will greatly improve both efficiency and outcomes. This reorganization of services will give us the flexibility to right-size services to meet patient demand.

Will more people be employed on the Albany campus because of the new facility?

The service design for the new facility calls for integration of programs, impacting staff from those programs currently located on campus and in other Albany offices. While we do not anticipate hiring any new staff, shifting resources among our other locations leads us to expect a modest 10 percent staffing increase on the Albany campus.

How will this affect recreation for children on campus?

We are acutely aware that people live, play and work here. We pledge to ensure not only that current open space is preserved, but also that new outdoor space will be utilized for recreation. We are confident that the finished product will result in an aesthetic upgrade for the entire campus.

How will you ensure the safety of the local residents?

For more than 100 years, we have been a proud part of our neighborhood. The safety and comfort of everyone in our community has always been at the forefront. As a resource available to the entire community, this new facility will in fact enhance safety for all.

Who will handle the construction process?

We have engaged a team including BBL Construction Services as our design/build contractor WCGS Architects, and Huston Engineering. All are local companies with extensive experience on projects like this.

Do you have enough space on campus to add another building?

We have sufficient space on our nearly 20-acre campus to seamlessly integrate this new facility with the rest of our campus in keeping with the aesthetically pleasing, neighbhood-friendly environment we have maintained since 1907.

How close to the road will the new building be? Will this increase the level of noise, especially during the evening hours?

The new building will have a substantial set-back from the road, further than existing curbside buildings. It will adhere to all local code and environmental standards with appropriate offset from the road.

What about the traffic during the construction phase? And where will all the construction workers park?

As the campus will continue to fully function during construction, we are cognizant of the need to preserve and maintain access. The construction perimeter wall will allow enough space for construction workers to park right on campus. We will strongly discourage on-street parking by staff and construction workers throughout the build.

What about the level of noise during the construction phase, particularly during evening hours if you plan to have people working through the evening?

Children will continue to live and study on campus, and we will take every step necessary to ensure that our residents and or neighbors do not face undue noise. Regular hours of construction will be Monday through Friday, 7:00 a.m. – 4:00 p.m. In the event that construction must occur outside of these hours, our contractor will obtain permission from us in each instance, and we will post notices on our website in advance of the work.

Have you thought about the traffic congestion this new building will cause in the neighborhood? Our narrow streets are already difficult to navigate, particularly at rush hour.

Because this facility is a replacement for one of our current residences, we do not anticipate increased street traffic. Enhancements to campus accessibility and the addition of extra on-campus parking will minimize any additional congestion.

Will you have enough parking?

Yes. Our architectural study has taken into account concerns about parking, and with the addition of 40 new parking spaces we are certain that the campus can fully support this new facility.

When will the building open?

We expect to have the facility functional by mid-2019.

Whom can I contact if I have a question or concern regarding construction?

Our project manager is available to answer questions and may be reached at 518.429.4459 or This email address is being protected from spambots. You need JavaScript enabled to view it. and he or she will respond within one business day.

Who are your partners in this project?

Initial grant funding came from the state Department of Health. Programs are licensed by the state Office of Mental Health. We will partner with outside organizations to provide the primary care and substance abuse services in the new facility. As with every other venture, we pursue partnerships with organizations that share our mission to help improve our communities.

 

Make a Donation

The Behavioral Health Care Center (BHCC) is poised to revolutionize the way children and families find, receive, and benefit from a continuum of services. It’s a transformative concept in family mental health in our region, and you can be part of the positive change!

When you support the BHCC at a level of $100 or more, you’ll receive recognition right in the building, so all those who get better here over the years will know you helped make it possible.

Donate using the form below, or contact Development at 518.579.3504, This email address is being protected from spambots. You need JavaScript enabled to view it..

Limited English Proficiency (LEP) of Language Assistance Services
Northern Rivers will provide language assistance services, free of charge, when necessary to provide meaningful access to whose primary language is not English. Contact Quality Management at 518.426.2600.
Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame Quality Management at 518.426.2600.
Notice of Privacy Practices: English / Spanish
Client Rights and Grievance Procedures: English / Spanish